The cast iron products of Ferleon are all artisanally produced in a unique sand mould. Manufactured and enamelled in the Belgian Dovre foundry with more than 30 years experience.
Choosing Ferleon is choosing premium quality with consideration for durability and optimal savouring.
For private use, Ferleon offers a 30 year guarantee on cast iron products starting on the purchase date. On all other Ferleon products we offer a 2 year guarantee starting on the purchase date. Are you experiencing an issue with your Ferleon? Does it not live up to the qualitative expectations during day-to-day household use? Contact our customer service team [email protected] with your proof of purchase. The latter is required to claim the warranty. The Ferleon quality team will investigate and assess your complaint. When the quality complaint is accepted, the product will be repaired or replaced for free after return at your cost. When the product is out of stock, Ferleon will offer you a similar product.
Not covered by warranty:
Damages caused by
non-compliance with the manual
wear caused by frequent professional use
product damage caused by falling or bumping
incorrect storage of the product – discolouration caused by cleaning in dishwasher
defects caused by overheating
scratches on surface caused by incorrect use of cookware or incorrect cleaning
The Ferleon guarantee is only valid for products sold in Europe. The complete manual can be found on www.ferleon.com. For further questions about the Ferleon guarantee, please contact Ferleon Belgium, [email protected].